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Legal

Cookie Policy

How ResQ Health uses cookies and similar tracking technologies on our website, and how you can manage your preferences.

Last updated: July 2026

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide analytics about how visitors use the site. This policy explains how ResQ Health uses cookies and similar technologies.

1Cookies We Use

Essential Cookies — Always Active

Required for the website to function. These enable core functionality such as security, network management, form submissions, and session management. The website cannot function properly without these cookies.

Examples: Session cookies, CSRF tokens, load balancer cookies

Analytics Cookies

We use Google Analytics 4 (GA4) to understand how visitors interact with our website. These cookies collect anonymous information about page visits, time on site, and navigation patterns. We use this data to improve our website experience.

Provider: Google LLC | Duration: Up to 2 years | ID: G-NYM3EKY8LJ

Functional Cookies

We use Google Translate to provide multilingual support and Tawk.to for live chat functionality. These services may set their own cookies to remember your language preference and chat session.

Providers: Google LLC (Translate), Tawk.to Inc. (Live Chat)

2Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

Google Analytics 4

Anonymous usage statistics and website performance monitoring. Google Privacy Policy

Google Tag Manager

Manages deployment of analytics and marketing tags. No independent cookies set by GTM itself.

Google Translate

Language translation widget. May set cookies for language preference storage.

Tawk.to

Live chat widget. May set cookies for chat session management. Tawk.to Privacy Policy

3How to Manage Cookies

You can control cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored on your device
  • Delete individual cookies or all cookies
  • Block cookies from specific websites
  • Block all third-party cookies
  • Block all cookies entirely

Instructions for common browsers:

Google Chrome Mozilla Firefox Apple Safari Microsoft Edge

Blocking all cookies may prevent some features of our website from functioning properly, including the live chat and language translation.

4Cookie Retention

Cookies may be:

  • Session cookies: Deleted automatically when you close your browser.
  • Persistent cookies: Remain on your device until they expire or you delete them. Google Analytics cookies typically persist for up to 2 years.

5Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page. We recommend checking this page periodically.

Questions About Cookies?

Contact our compliance team:

compliance@resqhealth.co.za

See also: Privacy Policy | Terms of Service